Documentation Specialist

Posted On: 9/8/2017

Department: Administrative Professional/Clerical Industry: Healthcare: Hospitals and Clinics Location: Nashville, TN
Job Type: Temp-to-Hire Pay Rate: Up to $14.00 per hour, DOE
In this job, here are some of the duties to be performed:

ITAC Solutions is currently seeking healthcare professionals for a top client in the Cool Springs/Franklin area. Ideal candidates are detail-oriented and customer service minded. Responsibilities Include:

  • Fax information to physician offices on behalf of patients
  • Perform follow-up calls to physician offices to assist in the return of medical documents
  • Contact patient as necessary by phone & email to obtain additional information or schedule appointments
  • Obtaining the most accurate contact information from both doctor’s offices and patients to ensure files are up to date

 

 

 

 

To be considered for this job, candidates may be required to have the following skills and experience:
  • Bachelor's degree is preferred; high school diploma or equivalent required
  • Experience in a customer service role
  • Must be able to clear a pre-employment drug screen/background screen
  • 1 – 2 years of customer service experience
  • Call Center experience preferred
  • Demonstrate proficiency with PC; proficient in Microsoft Office applications
  • Communicates information in a tactful and positive manner at all times
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Owner User: HUNTV