ITAC Solutions is assisting a busy manufacturer in Baldwin County in their search for a Customer Care Specialist.
What you'll be doing (duties of the position):
- Provide technical support to sales and customer care as it relates to sales order processing and technical assistance.
- Liaison between customer, distributor, and factory personnel.
- Provide support on equipment orders, including but not limited to price quotations, coordination of scheduling, order processing, change orders, and cancellations
- Audits the accuracy of the information received on all incoming equipment orders.
- Adhere to order handling processes to streamline operations and maintain continuity
- Works with production department to expedite orders when distributors ask for improvement in the delivery schedule
What you'll need to be considered (requirements):
- Experience with order entry and customer service functions preferred
- Must possess excellent communication skills (verbal and written), excellent computer skills and be able to work in a fast-paced, team-oriented environment.
About ITAC: We're in the business of connecting professionals with employment/career opportunities in fields such as accounting and finance, technology, engineering, office administration, marketing, sales and just about any other position from the front desk to the corner office. Whether your need is for temporary or contract employment or for full-time employment, our goal is to help you make the right connection. Think this posting is a perfect match for your experience, skills, and qualifications? Apply above! If this job isn't for you but sounds like a great opportunity for someone you know, use the red arrow to the left of this posting and share with a friend.