ITAC

Call Center Rep x5

Birmingham, Alabama

Job ID: 28016
Posted: 2021-04-07
Employment Type: Contract-to-Hire

ITAC Solutions is seeking a motivated individual for a Call Center Representative position with a great company in the Birmingham, AL area.

 

What you’ll be doing (duties of this position):

  • Provide outstanding Customer Service and display excellent communication skills
  • Comfortable on the phone, answering a high volume of customer calls
  • Correspond to customer questions and complaints in a timely and professional manner
  • Assist customers with account verification and password resets
  • Verify that customer checks are cleared
  • Display ability to handle escalations

 

What you’ll need to be considered (requirements):

  • Customer Service Experience required
  • Banking experience preferred
  • Excellent communication skills

 

What could set you apart from the rest (preferred skills):

  • Previous experience in a Call Center

 

ITAC Solutionshttps://itacsolutions.com/https://itacsolutions.com/wp-content/uploads/2020/10/ITAC_Logo_Mockups.png