Client Integration Support

Join our client’s dynamic team in Dallas, TX or Nashville, TN as a Client Integration Support Specialist, where you’ll play a key role in supporting new customer onboarding and system integrations. While this is a non-revenue-generating position, you’ll be crucial in ensuring a smooth transition for our clients through administrative tasks, system setups, and customer support. This is a 6-month contract position.

Please email Morgan.Lamb@itacsolutions.com with inquiries.

Benefits and Extras:

• Location: Remote (Preference for candidates near Nashville or Dallas).
• Opportunity to collaborate with industry-leading professionals in healthcare technology.

Compensation: $30/hr.

What you’ll be doing (duties of this position):

• Administrative Support: Finalize contracts, manage documents (e.g., DocuSign), and coordinate onboarding schedules.
• System Integration Tasks: Oversee system setups, facilitate training sessions for skilled nursing and administrative staff, and ensure seamless integration.
• Customer Communication: Resolve uncertainties during onboarding, navigate unclear conversations with professionalism, and guide customers through next steps.
• Team Collaboration: Work closely with internal teams (Dallas, Nashville) and external stakeholders to align priorities and streamline processes.

What you’ll need to be considered (requirements):

• Business-savvy mindset and excellent communication skills.
• Strong attention to detail and the ability to manage multiple tasks (contracts, scheduling).
• Comfortable handling uncertain or evolving situations with confidence.

What could set you apart:

• Familiarity with EMR systems (e.g., PCC EMR) and healthcare settings.
• Background in healthcare, post-acute care, or clinical environments is a plus.

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