Computer Technician

ITAC is helping a great organization in Birmingham, AL as they search for a Computer Technician. This person will be responsible for providing technical support to a wide variety of end user technologies. This person will be able to perform in a professional environment and be a team player. Apply Today!

What you’ll be doing (duties of this position):

• Responds to help desk call tickets including logging, follow-up and closure
• Troubleshoot and resolve technical issues and requests
• Windows/Mac hardware and peripheral support, repair/replacement and break/fix
• Complex software integration and application support, installation and upgrades
• Asset, inventory and reporting tracking and updates
• Work with applicable Technician related vendors and service providers
• Contribution to technology guidelines, policies and procedures
• Participation and contribution to various IT Department projects and initiatives

What you’ll need to be considered (requirements):

• Associate’s degree required
• A+ certification preferred
• At least 1-2 years in a computer end user support role preferably in a professional office environment
• Expert knowledge of Windows OS and Mac OS
• Expert knowledge of Microsoft Office applications and PC hardware and peripherals
• Intermediate knowledge of networks and client/server technology
• Demonstrated ability and desire to learn new technologies and skills
• Excellent oral and written communication skills
• Detail minded and good organizational skills
• Ability to work under pressure in a fast-paced environment
• Strong time-management skills and ability to multi-task
• Strong client service focus and ability to work effectively in a team environment
• Self-motivation and ability to work with minimal supervision
• Various physical activity may be required

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