Computer Technician


Job ID: 31995
Posted: 2022-06-24
Employment Type: Contract

ITAC is helping a great organization in Birmingham, AL as they search for a Computer Technician. This person will be responsible for providing technical support to a wide variety of end user technologies. This person will be able to perform in a professional environment and be a team player. Apply Today!


What you’ll be doing (duties of this position):

  • Responds to help desk call tickets including logging, follow-up and closure
  • Troubleshoot and resolve technical issues and requests
  • Windows/Mac hardware and peripheral support, repair/replacement and break/fix
  • Complex software integration and application support, installation and upgrades
  • Asset, inventory and reporting tracking and updates
  • Work with applicable Technician related vendors and service providers
  • Contribution to technology guidelines, policies and procedures
  • Participation and contribution to various IT Department projects and initiatives

What you’ll need to be considered (requirements):

  • Associate’s degree required
  • A+ certification preferred
  • At least 1-2 years in a computer end user support role preferably in a professional office environment
  • Expert knowledge of Windows OS and Mac OS
  • Expert knowledge of Microsoft Office applications and PC hardware and peripherals
  • Intermediate knowledge of networks and client/server technology
  • Demonstrated ability and desire to learn new technologies and skills
  • Excellent oral and written communication skills
  • Detail minded and good organizational skills
  • Ability to work under pressure in a fast-paced environment
  • Strong time-management skills and ability to multi-task
  • Strong client service focus and ability to work effectively in a team environment
  • Self-motivation and ability to work with minimal supervision
  • Various physical activity may be required


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