ITAC

Customer Service Specialist

Ventura, California

Job ID: 28270
Posted: 2021-04-08
Employment Type: Contract-to-Hire
USDPay Rate: $USD16 Hour

We are currently seeking a Customer Service Specialist for a position in Ventura, CA. We are targeting someone with high energy who has excellent customer service skills, professional communication, and someone who can manage a full workload. This role will require great attention to detail when it comes to patient records, experience with data entry, and quickly learning how to use certain software systems as a user.

This is a position located in Ventura, CA and is on site. If you're interested in this position, please apply today. 

What you’ll be doing (duties of this position):

  • Updating and creating records and verification of applications
  • Verifying data for accuracy and completion
  • Coordinating the logistics of sending records from one office site to another
  • Contacting customers, mailing orders and submitting change requests
  • Answering or escalating questions to next level of troubleshooting

What you’ll need to be considered (requirements):

  • Bachelor's degree is preferred; high school diploma or equivalent required
  • 1 – 2 years of customer service experience
  • Call Center experience preferred
  • Proficiency with PC's and Microsoft Office applications
  • Ability to use telephone equipment, including headset
  • Demonstrate high-level communication skills by expressing thoughts and information clearly and succinctly using proper business English and correct grammar
  • Communicates information in a tactful and positive manner at all times
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