Customer Success Specialist

Birmingham, Alabama

Job ID: 29518
Posted: 2021-09-21
Employment Type: Contract-to-Hire
USDSalary: $USD50000

ITAC Solutions is seeking a Customer Success Specialist for a great company in the Birmingham area. This person will be passionate about building relationships.


What you’ll be doing (duties of this position):

  • Interface with customers to improve operations and execute functions
  • Troubleshoot issues promptly and effectively, ensuring customers are satisfied with products
  • Correspond to clients and employees in a timely manner
  • Collect necessary supporting documentation from customers
  • Resolve accounts, transactions, and documentation as needed
  • Effectively utilize phone, email, and messaging communication platforms daily


What you’ll need to be considered (requirements):

  • Minimum of 3 years in a customer support role
  • Strong computer and software skills
  • Excellent written and verbal communication skills
  • Experience working with customers
ITAC Solutions