ITAC

Data Analyst

Birmingham, Alabama

Job ID: 29327
Posted: 2021-09-16
Employment Type: Contract

ITAC Solutions is helping an amazing client here in the Birmingham area as they search for a Data Analyst (remote) to help support a large project for the 4th Quarter into 2022.

The Data Analyst will be responsible for data mapping, data exchanges, and researching/resolving customer issues related to customer data and the client’s services. The candidate should have excellent communication skills and the ability to problem-solve with minimal direction.

This is a remote role with heavy emphasis on this person sitting in the Central Time Zone.

*This position is not open to C2C options. *

What you’ll be doing (duties of this position):

  • Processes data from the client into internal systems
  • Researches data and customer issues.
  • Receives calls from both internal and external customers regarding data file issues.
  • Serves as a resource to others.
  • Tracks projects to ensure that data files are received and processed on-time.
  • Assists with operational aspects of implementing changes to existing clients.

What you’ll need to be considered (requirements):

  • Bachelor's Degree in business or computer science or related field, equivalent work experience may be considered.
  • Proficiency with MS Office (Including Word, Excel, Outlook)
  • Proficiency with ASCII Text files and editing software
  • Knowledge/experience with FTP software
  • Excellent communication (both verbal and written) skills
  • Strong customer service orientation
  • Commercial software help desk experience (JIRA, Track IT, HEAT) a plus
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