Enrollment Services Representative

Birmingham, AL - Onsite

Job ID: 33827
Posted: 2023-05-23
Employment Type: Contract-to-Hire

ITAC Solutions is seeking a skilled Enrollment Services Representative for a well-established company in the Birmingham area. This candidate will be taking calls regarding benefit eligibility and enrollment.

Pay Rate: $17-24/hr.

This role is hybrid (three days in the office).

What you’ll be doing (duties of this position):

  • Taking calls in order to assist customers with billing, payment options, outstanding balances
  • Responsible for determining eligibility, enrolling, and maintaining members 
  • Demonstrate strong attention to detail and a commitment to customer service
  • Perform other duties as assigned

What you’ll need to be considered (requirements):

  • Previous experience in a similar or related role, call center or front desk experience preferred
  • Strong sense of professionalism
  • Ability to self-motivate and comfortable in a fast-paced environment
  • Excellent communication skills
  • Skilled in Microsoft Office, specifically Word, Excel, and Outlook


ITAC Solutions