Enrollment Services Representative
Birmingham, AL - Onsite
Job ID: 33827
Employment Type: Contract-to-Hire
ITAC Solutions is seeking a skilled Enrollment Services Representative for a well-established company in the Birmingham area. This candidate will be taking calls regarding benefit eligibility and enrollment.
Pay Rate: $17-24/hr.
This role is hybrid (three days in the office).
What you’ll be doing (duties of this position):
- Taking calls in order to assist customers with billing, payment options, outstanding balances
- Responsible for determining eligibility, enrolling, and maintaining members
- Demonstrate strong attention to detail and a commitment to customer service
- Perform other duties as assigned
What you’ll need to be considered (requirements):
- Previous experience in a similar or related role, call center or front desk experience preferred
- Strong sense of professionalism
- Ability to self-motivate and comfortable in a fast-paced environment
- Excellent communication skills
- Skilled in Microsoft Office, specifically Word, Excel, and Outlook