IT Field Technician

Madison, MS - Onsite

Job ID: 34286
Posted: 2023-09-20
Employment Type: Contract-to-Hire

ITAC Solutions is assisting a client in Madison, MS in their search for a Field Services Support Technician! In this role, you will be responsible for providing IT support to end-users, installing equipment, maintaining the hardware and software, and responding to phone/email requests for technical errors.

C2C is not an option with this job opening and all applicants should be able to work for any US Employer without sponsorship**

$19-$21 / hour

What you’ll be doing (duties of this position):

  • Providing technical support to end-users
  • Monitoring online requests for technical issues
  • Responding to phone and email inquiries about IT errors and getting them resolved promptly
  • Installing and maintaining IT equipment
  • Assisting with troubleshooting of network equipment
  • Creating and removing user accounts as needed
  • Documenting IT issues within the ticketing system

What you’ll need to be considered (requirements):

  • 1+ years’ experience providing IT support
  • Familiarity with hardware, software, and network troubleshooting
  • Hands-on experience working with PCs
  • Working knowledge of Microsoft products (O365, Exchange, Windows OS)
  • Excellent written and verbal communication skills
  • Ability to lift / move 50+ lbs.


ITAC Solutions