IT Technician

Are you passionate about technology and ready to make a direct impact by keeping systems running smoothly? Our client is seeking an IT Technician to join their dynamic team on a contract basis. This position offers the chance to dive into hands-on IT support, helping to reduce response times and streamline operations, ensuring that projects stay on track.

Benefits and Extras:

• Hands-on Experience: Gain valuable experience managing tickets and troubleshooting hardware/software issues.
• Impactful Role: Directly contribute to reducing system response times from days to hours.
• Team Environment: Collaborate with a dedicated IT team and contribute to larger projects

Compensation: $20-$22/hr.

What You’ll Be Doing:

• Managing and resolving IT support tickets.
• Setting up and configuring laptops for new and existing employees.
• Replacing outdated laptops with new equipment.
• Providing Level 1 technical support in person, over the phone, and electronically.
• Installing and troubleshooting hardware and software, ensuring smooth operations.

What You’ll Need to be Considered:

• Solid foundational knowledge of PC workstation management and network management.
• Proficiency in Windows 10/11, Microsoft Office, Office 365, and Linux.
• Strong communication skills, especially when interacting with non-technical users.
• Ability to work onsite, Monday through Friday, 8 AM to 5 PM.

INDIT