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Mortgage Collection Specialist

Tupelo, MS - Onsite

Job ID: 35508
Posted: 2024-07-09
Employment Type: Contract
USDPay Rate: $USD18 Hour

Are you a motivated individual with a background in collections, mortgage, escrow, or administrative tasks? Our client is looking for a dedicated Mortgage Collection Specialist to join their team on-site in Tupelo, MS. In this role, you’ll play a crucial part in helping borrowers resolve their delinquent mortgage loans, making a significant impact on their financial journeys.
Benefits & Extras

  • Work on a dynamic team in a collaborative environment.
  • Opportunity to gain experience with specialized software like Sagent Mtg Servicing System.
  • Enhance your skills in Microsoft Office and Google Sheets.
  • Contribute to a meaningful cause by helping individuals manage their mortgage payments.

Compensation: $18/hour
What You’ll Be Doing

  • Contacting mortgage borrowers via telephone and written or electronic communication.
  • Transferring calls to other Servicing departments as needed.
  • Recording information about borrowers’ financial status and collection efforts.
  • Arranging debt repayment or establishing repayment schedules.
  • Complying with federal, state, and local regulations related to collections.
  • Inputting conversation results into the Fiserv Loan Serv platform.
  • Obtaining appropriate compliance training, including Fair Debt Collection Practices Act.

What You’ll Need to be Considered

  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office suite.
  • Ability to multi-task and meet strict deadlines.
  • Outstanding time management and decision-making skills.


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