Technical Business Analyst

Birmingham, Alabama

Job ID: 29363
Posted: 2021-09-15
Employment Type: Contract-to-Hire

ITAC Solutions is assisting a company as they search for a REMOTE Technical Business Analyst to work directly with external customers and internal teams to come up with business solutions. This Business Analyst will be responsible for gathering requirements, being a liaison between stakeholders and technical teams, and streamlining processes. The client is targeting an expert communicator and a facilitator who can speak both technical and business language with insurance industry experience. If you have a passion for solving problems and helping people, this job is for you!

What you’ll be doing (duties of this position):

  • Resolving technical and business issues and creating workflows to solve problems
  • Serving as an administrator for software products and designing programs using internal tools
  • Requirements gathering and documenting new product features, improvements and enhancements throughout the SDLC (Software Development Lifecycle)
  • Serving as liaison between support teams and technical business units
  • Collaborating with all areas of the company on product ideas, process improvements, and new ideas/processes to help grow the business and measure results
  • Gathering and documenting system requirements and functional design details
  • Performing competitive/market analysis and scenario modeling, and make recommendations based on research
  • Providing industry expertise and insight into the changing marketplace
  • Supporting testing and quality assurance activities


What you’ll need to be considered (requirements):

  • Problem-solving and working with team members across multiple lines of business
  • Read, analyze, and interpret technical procedures, documentation and processes
  • Strong decision-making, organizational, planning and problem-solving skills.
  • High proficiency in creating, modifying, and reviewing Excel documents
  • At least 1 year of property and casualty insurance experience
  • Strong working knowledge in SQL
  • Experience in Agile and Waterfall methodologies
  • Experience working with web services
  • Strong listening and communication skills (written, verbal and presentation)
  • Bachelor’s degree
  • 5+ years of experience in business analysis
  • 2+ years insurance experience is a plus

Desired experience 

  • Insurance industry experience
  • Technical aptitude or prior software development experience (not required)
ITAC Solutions