Tier II Technician

Birmingham, AL - Onsite

Job ID: 33039
Posted: 2023-03-17
Employment Type: Direct Hire

ITAC is helping a local client find a talented Tier II Technician! This person will be responsible for resolving hardware and software issues, and maintenance and troubleshooting of servers, storage, and core networking equipment. He or she will also know how to perform regularly scheduled system modifications and upgrades to maintain operational integrity. Sound like you? Apply today!
C2C is not an option with this job opening and all applicants should be able to work for any US Employer without sponsorship

What you’ll be doing (duties of this position):

  • Oversee the day-to-day operation of computer and storage resources including hardware/ software support
  • Assist in coordinating projects or tasks including data center-related cabling changes
  • Assist in installing, designing, configuring, and maintaining system hardware/ software
  • Install, maintain, and troubleshoot the Storage Area Network (SAN)
  • Oversees physical and virtual network servers
  • Research, analyze, monitor, troubleshoot, and resolve server or data center network problems
  • Troubleshoot PC hardware and software issues
  • Use ITSM to document and resolve requests
  • Assists in planning, coordinating, and consulting with vendors and clients for hardware/ software purchase
  • Installing and supporting software applications and peripheral equipment
  • Performing data backups and disaster recovery operations
  • Manage the SCCM environment for the enterprise
  • Imaging computers
  • Providing support
  • Office 365 administration

What you’ll need to be considered (requirements):

  • Bachelor’s degree in MIS, CS, or a related field
  • 3+ years of experience with Microsoft Windows Server OS, Active Directory, Group Policy, and TCP/IP
  • 3+ years of experience installing, designing, configuring, and maintaining the network and system hardware and software
  • Strong understanding of LAN/WAN networking technologies and protocols.
  • Desktop and laptop Break/fix experience
  • Experience imaging computers
  • Experience with SCCM

What could set you apart from the rest (preferred skills/experience/ knowledge):

  • MCP
  • MCSA
  • Microsoft A+ Certification
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