ITAC

Verifications Specialist

Birmingham, Alabama

Job ID: 30264
Posted: 2022-01-14
Employment Type: Contract-to-Hire
USDPay Rate: $USD16 Hour

ITAC Solutions is seeking a Verification Specialist for a great company in the Birmingham area. This candidate will be professional and experienced in providing support.

 

What you’ll be doing (duties of this position):

  • Provide excellent support to clients through email and phone correspondence
  • Work with clients to uncover and implement effective solutions to discrepancies
  • Act as a liaison for clients and internal team members
  • Research and provide solutions to client inquiries received by inbound phone calls and emails
  • Effectively manage multiple projects while remaining responsive in solving issues
  • Coordinate with other internal departments to ensure effective communication and services are maintained

 

What you’ll need to be considered (requirements):

  • High School diploma or GED required, Bachelor’s degree highly preferred
  • Professional customer service or account management experience
  • Proficient in Microsoft Word, Excel, and Outlook
  • Must be able to key 45 WPM and 5000 KPH
  • Excellent oral and written communication skills
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