Collections Specialist
Bay Minette, - Onsite
Collections Specialist
Ready to make a tangible impact in a thriving manufacturing environment? Join our client, a respected industry leader, as a Collections Specialist. This role offers the chance to directly influence company success by ensuring smooth cash flow and building strong customer relationships. If you’re passionate about problem-solving and enjoy collaborating across teams, this is the perfect opportunity to elevate your career while driving organizational excellence.
Benefits and Extras
- Competitive salary in the 50’s
- Flexible work hours with the possibility of working from home one day a week after training
- Opportunity to be part of a company with a rich history and a strong safety culture
- Stable, direct-hire position with comprehensive benefits, including medical, dental, vision, and 401(k)
- Contribute to a collaborative team focused on organizational success
What You’ll Be Doing
- Lead collection efforts by contacting customers about overdue payments and executing timely collection activities
- Manage customer account statuses, adding or releasing blocks as needed
- Coordinate with third-party collection agencies and provide necessary documentation
- Investigate and resolve payment discrepancies to ensure customer accounts are accurate
- Generate reports on open disputes and follow up on resolution statuses
- Process customer credit card payments and provide backup documentation for invoice payments
- Participate in monthly accounts receivable meetings with sales and credit teams
What You’ll Need to be Considered
- Strong customer service background coupled with excellent communication skills
- Proficiency in Microsoft Word, Excel, SAP, and AIA
- Highly organized, self-motivated, with a positive attitude
- Associates Degree in Business or equivalent experience
- At least 5 years of experience in credit and collections within a manufacturing environment
How To Apply
We’d love to see your resume, but we don’t need it to have a conversation. Send us an email to kelli.lurken@itacsolutions.com and tell me why you’re interested. Or, if you do have a resume ready, apply here.
INDACC