Implementation Manager

Are you ready to transform healthcare through AI-powered voice solutions? Join our client’s fast-growing team and lead the way in helping physician practices improve patient engagement, reduce administrative burden, and streamline operations. This role puts you at the center of innovation, guiding clients through meaningful technology adoption that truly impacts patient care.

C2C is not an option with this job opening and all applicants should be able to work for any US Employer without sponsorship. Sponsorship is not provided and this person will not need to require sponsorship in the future.

Benefits & Extras

• Medical, Dental & Vision coverage
• 401(k) and retirement planning options
• Generous PTO plus paid holidays
• Maternity & Paternity leave
• Ongoing training & development

Compensation

• $75,000–$150,000, depending on experience

What You’ll Be Doing

• Lead end-to-end client software implementations
• Develop customized onboarding plans aligned to healthcare workflows
• Coordinate integrations with practice management and EMR systems
• Train client teams to maximize platform adoption
• Manage timelines, milestones, and deliverables

What You’ll Need to be Considered

• Experience leading client-facing SaaS implementations
• Background in healthcare software (EMR, practice management, or similar)
• Ability to independently manage multiple concurrent implementations
• Strong executive-level communication and presentation skills
• Experience integrating software into healthcare workflows

INDIT