Legal Secretary / Intake Specialist

Legal Secretary / Intake Specialist
Step into a pivotal role where your voice sets the tone. Our client is seeking an Legal Secretary / Intake Specialist who will serve as the first connection for individuals navigating complex legal matters. This is more than answering calls—it’s about creating trust, gathering critical details, and ensuring every potential client feels heard, supported, and guided from day one.

Benefits & Extras:

• Health benefits and paid time off
• Growth opportunities within a respected law firm
• Meaningful, client-impacting work
• Collaborative and professional team environment
• Fast-paced setting that keeps your day engaging and dynamic

Compensation: $20-24/hr DOE

What You’ll Be Doing:

• Serve as the first point of contact via phone, email, and online inquiries
• Conduct detailed intake interviews and assess case eligibility
• Document client information accurately in the case management system
• Schedule consultations and coordinate timely follow-ups
• Provide clear, professional information about services
• Partner with attorneys and staff to ensure seamless case transitions
• Handle sensitive matters with empathy and confidentiality

What You’ll Need to be Considered:

• Strong client-centered communication style with high emotional intelligence
• Ability to remain composed and empathetic during sensitive legal conversations
• Proficiency with case management systems and CRM platforms
• Bilingual abilities (Spanish or other languages) a plus
• Familiarity with legal and/or medical terminology

Apply Now!
INDCSV