Level 2 IT Technician

Are you ready to take ownership of complex technical challenges while supporting a variety of business environments? In this role, you’ll join our client’s skilled IT team, providing high-level support that keeps organizations running smoothly and securely. You’ll work hands-on with servers, networks, and cloud systems — all while building trusted relationships with end users who rely on your expertise to keep their technology humming.

C2C is not an option with this job opening and all applicants should be able to work for any US Employer without sponsorship. Sponsorship is not provided and this person will not need to require sponsorship in the future.

Benefits & Extras

• Competitive salary and room for growth within a collaborative MSP environment.
• Hands-on experience with a wide range of technologies — every day brings new challenges.
• Mileage and cell phone reimbursement for local travel.
• 401K matching, health, dental, vision insurance, HSA, Life Insurance, PTO
• Ongoing professional development and training opportunities.

Compensation

• $50,000 – $75,000 annual salary range

What You’ll Be Doing

• Respond to and resolve escalated technical support tickets.
• Provide advanced support for desktops, servers, and network infrastructure.
• Deploy and manage Windows Server roles (AD, DNS, IIS, Radius, etc.).
• Configure and maintain firewalls, routers, switches, and VPNs.
• Support Microsoft 365 and other cloud services.

What You’ll Need to be Considered

• 3+ years of relevant experience.
• Strong understanding of networking, routing, and firewalls.
• Ability to manage Windows Server environments and Active Directory.
• Confident communicator who can explain technical issues clearly.
• Reliable transportation for local client visits.

INDIT