Training Specialist

ITAC Solutions is working alongside a partner in Birmingham, Alabama, in its search for a Training Specialist. Ideal candidates will have related experience in the financial services industry, an energetic personality, and be technically savvy. If you are seeking a permanent, direct-hire position with a stable company in the Birmingham area, apply today!

Salary: $50k/annually
*This position offers two opportunities annually for performance-based bonuses and annual merit raises.

What you’ll be doing (duties of this position):

• In a classroom setting, train new hires as well as existing staff (day-to-day).
• Provide in-person and virtual learning opportunities (via Microsoft Teams).
• Assist in the development and modification of the training programs taught.
• Confer with management, supervisors, and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives, and technologies.
• Develop and implement ideas to achieve goals and objectives; utilize resources effectively; participate in evaluating work processes and procedures to identify opportunities for improvements.
• Provide knowledge assessments, quizzes, and competency evaluations to prove employees understand and are able to perform their job.
• Coach and mentor employees to achieve expected proficiency levels; evaluate and document performance; serve as a technical resource and assist trainees in handling member transactions and questions; provide additional coaching and one-on-one training as necessary.
• Coordinate, schedule, and communicate training classes efficiently.
• Must encourage and motivate attendees during training sessions in order to increase participation and provide constructive feedback for training improvements.
• Travel throughout the state of Alabama as needed.

What you’ll need to be considered (requirements):
 

• Experience training and/or a degree/certification in training and facilitating.
• Energetic personality and comfortability being a “face” of the company.
• Experience training adults; Virtual training experience.
• Technical savvy; Ability to regularly utilize Microsoft Office Suite (Teams and PowerPoint).
• Comfortability with in-state travel.

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