Chief Administrative Officer
From mowing lawns and working at a FroYo shop to the seat he’s in today, every job Charles has had involved a role in service—which is probably why he sees everything he does professionally as an opportunity to serve. Charles has led HR, customer service, sales, and recruiting teams along with serving as Chair for his local HR Leadership Academy. No matter what he has done in his career, his goal has always been to make life a little more enjoyable and rewarding for the people around him.
Explaining what Charles does for ITAC would depend on the person you ask. To some, he’s the “HR guy” or the “Ops guy.” Others might talk about their first week at ITAC spent with him to onboard and train them. Over time, his role has evolved along with the company. As the company’s Integrator, Charles works with the leadership team to carry out the vision of the Partners, holding the team accountable (think “cat herding”) and beating the drum on their 20 Mile March.
Just about every assessment he’s taken says he’s competitive, hard-charging, change-oriented, and has high standards. Outside of work, his competitiveness plays out on the tennis court. He’ll tell you he’s not great at it (yet), but the exercise and social aspects keep him coming back for more. While homelife throws in a curveball occasionally between his Sphynx cat Gus and his overly active Devon Rex mate, Ollie, Charles is happy to share life’s adventure with his partner who keeps all those qualities mentioned earlier in check.
If you weren’t working at ITAC, what would you be doing?
Hmmmmm….great question! If I won the lottery, I’d probably do some globe-trekking and then I’d settle back into Birmingham where I’d build out a Japanese restaurant and bakery so I’d never run out of green tea custard buns or katsu curry. And then I’d seek out opportunities to work within our underserved communities to find their path to realizing their full career potential.
What’s your favorite quote?
“You are Braver than you believe, Stronger than you seem, Smarter than you think and Loved more than you’ll ever know.” – A.A. Milne (Winnie the Pooh)
What’s your favorite song?
Leonard Cohen’s, “Hallelujah”. I just looked at my iTunes library and apparently I’ve got 8 renditions in there.